Healthcare policy makers and shapers including hospital chief executives and NHS directors will find this book enlightening, as will healthcare quality improvement and service development researchers and professionals. Clinicians with an interest in quality improvement will also find much of interest. Americans have always thought their healthcare system was the best in the world. But starting in the late s, shocking reports emerged that showed this was far from the truth.
Quality by Design: A Clinical Microsystems Approach [FULL]
Treatment-related deaths or "complications" were found to be the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by botched medical procedures. Spurred by the quality crisis, a group of visionary physicians led by Donald Berwick and Paul Batalden embarked on a study of industrial "quality improvement" techniques, daring to apply them to the practice of medicine despite resistance from the medical community.
The Best Practice tells the story of this burgeoning movement, and of how the medical landscape is being radically transformed—for the better. Brenda continues to explore complexity science and expand our thinking and actions in complex systems. A friend of our clinical microsystem community, Tom Bodenheimer and his colleague Kevin Grumbach "offers frank appraisals and concrete recommendations for primary care practitioners on how to meet the huge, stress-inducing, challenges that they face on a daily basis. The authors offer innovative approaches and suggestions to dealing with primary care issues ranging from the latest electronic technologies to non-traditional options for the patient-physician encounter.
This book tells the story about the creating of large system change. The specific context and subject matter deals with primary health care in England, but the principles of such change and the lessons and insights learnt are generic. They have relevance and offer great potential for other sectors and contexts.
Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?
In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish.
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Our Books Quality by Design: A Clinical Microsystems Approach - Second Edition The new second edition features the microsystem model expansion into the meso and macrosystem structures, processes, roles, and outcomes. Expected release is June View at Amazon. Quality by Design: A Clinical Microsystems Approach "Quality by Design: A Clinical Microsystems Approach" offers a new and unique approach to an old problem: how to redesign health services processes to improve quality, add value, reduce variation, and improve morale, in such a way that frontline caregivers lead the process of change, rather than obey it.
Case Studies In Patient Safety: Foundations for Core Competencies This unique compendium of case studies on patient safety — told from the perspective of the patient and family — illustrates 24 stories of preventable health care errors that led to irreparable patient harm. Download PDF. Organizational Culture and Leadership, Fourth Edition Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change.
Difficult Conversations: How to Discuss What Matters Most We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Thanks for the Feedback Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way.
Getting to Yes: Negotiating Agreement without Giving In Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization Senge's best-selling The Fifth Discipline led Business Week to dub him the "new guru" of the corporate world; here he offers executives a step-by-step guide to building "learning organizations" of their own. View at Oriel Stat. The Health Care Data Guide: Learning from Data for Improvement The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and systems.
Leadership Jazz: The Essential Elements of a Great Leader, Second Edition Since it was first published to wide acclaim in , the bestselling Leadership Jazz has firmly placed itself among the great business classics. Organizing for Quality: The Improvement Journeys of Leading Hospitals in Europe and the United States This challenging and highly practical book draws on the findings from an international study designed to help practitioners and researchers understand the factors and processes that enable healthcare organizations in the United States and Europe to achieve—and sustain—high quality services for their users.
Getting to Maybe: How the World is Changed "A practical, inspirational, revolutionary guide to social innovation" from our friend and colleague, Brenda Zimmerman. Upcoming SlideShare.
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She has extensive experience helping companies develop integrated online marketing strategies that leverage online advertising, search engine marketing, and social media. The next big human pandemic—the next disease cataclysm, perhaps on the scale of AIDS or the influenza—is likely to be caused by a new virus coming to humans from wildlife. David Quammen has tracked this subject from the jungles of Central Africa, the rooftops of Bangladesh, and the caves of southern China to the laboratories where researchers work in space suits to study lethal viruses.
Spillover reads like a mystery tale, full of mayhem and clues and questions. When the Next Big One arrives, what will it look like? From which innocent host animal will it emerge? Will we be ready? Addiction is a preventable, treatable disease, not a moral failing. As with other illnesses, the approaches most likely to work are based on science — not on faith, tradition, contrition, or wishful thinking.
These facts are the foundation of Clean. The existing addiction treatments, including Twelve Step programs and rehabs, have helped some, but they have failed to help many more. To discover why, David Sheff spent time with scores of scientists, doctors, counselors, and addicts and their families, and explored the latest research in psychology, neuroscience, and medicine.
In Clean, he reveals how addiction really works, and how we can combat it.
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Batalden Marjorie M. Godfrey January 14, The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. Eugene C.
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